TPNODL inaugurates its customer care centre at Jajpur Town
TPNODL inaugurates its Customer Care Centre at Jajpur Town
Jajpur, 16th November, 2022: TP Northern Odisha Distribution Limited (TPNODL), the joint venture between Tata Power and Government of Odisha, today inaugurated a new Customer Care Centre at Kalyanpur near Rakshyakali Mandira, Jajpur Town. With this inauguration, TPNODL has now 10 Customer Care Centres across its licenced area of distribution. The Customer Care Centre was inaugurated by Mr Bhaskar Sarkar, CEO-TPNODL.
On this occasion, dignitaries present were Shri Akshaya Kumar Mallick, ADM, Jajpur Town, Mr Dushyant Kumar Tyagi, Chief of Commerce, Mr Vinod Kumar BN, Head customer services, Sri Bibhu Ranjan Sahoo, SE, Jajpur Road, Sri Gourahari Mandal, EE, Jajpur Town and others.
This Customer Care Center, like previous ones, will be managed by a highly trained team of officials who will offer wide range of customer services such as new connection applications, monthly bill payments, customers’ queries and concerns along with other customer related services.
“With each new addition to CCC network, we come closer to our customers. Our consistent effort has been towards zero customer grievances and we will keep on working on those lines to ensure this vision” said Mr Bhaskar Sarkar, Chief Executive Officer, TP Northern Odisha Distribution Limited.
TPNODL also has a dedicated toll free no. 1800-345-6718/1912 for a comprehensive solution of customers’ concerns and queries. In each of the 159 sections under TPNODL, a customer care executive has been appointed as well. Apart from this customer can also download ‘My Tata power mobile app’ for any of the services pertaining to electricity in northern Odisha.