TPNODL Expands Customer Care Network with New Center at Bhadrak
Balasore, 20th May 2022: TP Northern Odisha Distribution Ltd. (TPNODL), a joint venture of Tata Power and the Government of Odisha, inaugurated a Customer Care Centre (CCC) at Bhadrak, today. With the opening of this new CCC, TPNODL now has a chain of three highly efficient Customer Care Centres with one at Balasore and one at Baripada.
The Bhadrak customer care center was inaugurated by Mr. Bhaskar Sarkar, CEO, TPNODL in presence of Mr. Dushyant Kumar Tyagi, Chief Commercial, Mr Nilesh Chandrakant Potphode, Chief Operations, Mr. Vinod Kumar, Head Customer Services and Mr. Srikant Padhi, Superintendent Engineer, Bhadrak among other officials and guests.
The center will be managed by a team of trained staff well versed in handling an entire scope of customer service offerings such as new connection applications, monthly bill payments, customers’ queries and concerns along with other customer related services thereby, strengthening TPNODL’s commitment of offering excellent services to all its consumers.
Speaking on the occasion, Mr. Bhaskar Sarkar, Chief Executive Officer, TP Northern Odisha Distribution Limited said, “With an aim to provide better experience to our customers, we have inaugurated our new Customer Care Centre at Bhadrak today and two more centres to be dedicated in this week. We are extremely delighted to serve the people in these areas by offering them an easy access to a gamut of services through our innovative solutions, all under one roof.”
It is noteworthy that consumers can also directly call to TPNODL’s toll free number 1800-345-6718/1912 for any of their concerns or download ‘My Tata power mobile app’ for any of the services pertaining to electricity in northern Odisha.