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Flipkart's Big Billion Days: A Supply Chain Transformation Fuelled by Job Creation and Skilling

Flipkart's Big Billion Days: A Supply Chain Transformation Fuelled by Job Creation and Skilling Initiatives

Bengaluru - September 4th, 2023: Flipkart, India's leading e-commerce marketplace, is preparing to celebrate the 10th edition of its annual flagship event, The Big Billion Days (TBBD). In anticipation of the festive season, Flipkart is embarking on a mission to hire and create hundreds of thousands of seasonal jobs across its pan-India supply chain to meet customer demands during this joyous occasion.

At the core of Flipkart's supply chain excellence is its diverse and expansive workforce. Leading up to the festive season, Flipkart will generate over 1,00,000 new job opportunities within its supply chain, encompassing fulfillment centers, sortation centers, and delivery hubs. These seasonal positions are inclusive, offering opportunities to local kirana delivery partners, women, persons with disabilities (PWDs), and more, thereby fostering diversity in the supply chain talent pool. This year, Flipkart has expanded its supply chain footprint with the establishment of last-mile distribution hubs and large-scale fulfillment centers, strengthening its reach in tier-III cities and beyond. It has added more than 19 lakh square feet of operational space across states like Uttar Pradesh, Gujarat, Bihar, Punjab, Rajasthan, Telangana, and many more.

To ensure a delightful end-customer experience, Flipkart conducts specially curated skilling initiatives through training programs for its supply chain workforce. These programs not only enhance local employment and contribute to the economy but also equip employees with the skills needed to work in tech-driven supply chains, food tech, and other related industries. Hired personnel undergo comprehensive training in various aspects of the supply chain process, including the use of Hand-Held Devices, PoS Machines, scanners, and mobile applications, among others.

Hemant Badri, Senior Vice President and Head of Supply Chain, Customer Experience, and ReCommerce at Flipkart Group, emphasized, "TBBD is about scale, innovation for India, and making an impact on the ecosystem. It introduces millions of new customers to the world of e-commerce, many for the first time. The complexity and scale during TBBD necessitate capacity scaling in storage, placement, sorting, packaging, human resources, training, delivery, and the entire supply chain. This year, we are also creating over a lakh new job opportunities in our supply chain while investing in skilling initiatives to enhance the customer experience as we expand our footprint across the country. We plan to deliver more than 40% of shipments through our Kirana delivery program this year. As we continually enhance our supply chain capabilities, we aim not only to boost our partners' prosperity but also to amplify their contributions in delivering diverse products to remote corners of India."

The festive season and The Big Billion Days serve as catalysts for the entire ecosystem's growth, benefiting kirana delivery partners, sellers, MSMEs, artisans/weavers, warehouse personnel, and more. Flipkart's supply chain prowess empowers these stakeholders to capitalize on increased shipments, significantly raising their income within the supply chain framework. Through its robust supply chain, Flipkart is poised to celebrate the 10th edition of its flagship event with a significant presence that resonates throughout the e-commerce landscape, positively impacting the lives of countless individuals.


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